Legal & privacy
Privacy Policy
How Nordic Vantage Solutions collects, uses, and keeps personal data sent through nordicvantage.digital.
Who this covers
About this policy
This policy explains how Nordic Vantage Solutions, Raveschoot 22, 9080 Lochristi, Belgium, handles personal data collected through nordicvantage.digital. It covers what we collect, why we collect it, how long we keep it, and how you can exercise your rights. It applies to this website only.
If you use a page that links to a separate policy — the cookie policy, for example — that page adds detail for the specific technology involved. Where the two overlap, the more specific page describes the practice in more depth.
At a glance
- We ask for your name, email, and message when you write to us through the contact form or by email.
- We keep limited technical data — your IP address, browser type, and the pages you visit — to run the site and understand aggregate use.
- We do not sell personal data and we do not run automated decision-making or profiling on it.
- You can ask to see, correct, delete, or export what we hold, or object to how we use it.
Data we collect
What arrives on our side when you get in touch or simply read the site.
Information you give us
When you use the contact form or email us, we collect the information you provide, which typically includes your name, email address, and the content of your message. If you contact us by phone, we may record the details you give us for the purpose of responding.
Technical data collected automatically
We also collect limited technical data automatically, such as your IP address, browser type, and pages visited. This data is used to keep the site working and to understand aggregate usage.
What we do not ask for
We do not ask for payment card numbers, national identification numbers, or medical details through this website. If a message you send happens to contain sensitive information, tell us and we will delete it once your enquiry is handled.
Why we collect it
Answering your enquiry
We use your contact details to respond to your question, follow up on the details you send, and keep a record of what was agreed.
Correcting site content
If you report a wrong fare, a closed stop, or an outdated opening time, we use your message to fix the page and to check whether other pages carry the same mistake.
Partnership and media requests
We use the same details to handle partnership, listing, or press requests, and to reply with what we can and cannot take on.
We use technical data to maintain site security and performance — spotting broken pages, blocking abusive traffic, and measuring how the site is used in aggregate. We do not sell personal data, and we do not use it for automated decision-making or profiling.
Legal basis
We process contact data on the basis of your consent and our legitimate interest in responding to enquiries. We process technical data on the basis of our legitimate interest in operating a secure, functional website.
Where consent is the basis, you can withdraw it at any time by contacting us. Withdrawing consent stops future processing; it does not undo anything we already did lawfully before you asked us to stop.
Consent
Your message to us, and the follow-up you expect from it.
Legitimate interest
Answering you properly, keeping the site online, and stopping abuse.
Withdrawing consent
One email is enough; we stop using your details for that purpose.
How long we keep data
We keep contact messages for as long as needed to handle the enquiry and any follow-up, and then for a limited period afterward for record-keeping. Technical logs are retained for a shorter period consistent with security and operational needs.
When data is no longer needed, we delete it or anonymize it. Anonymized figures that no longer identify anyone may be kept for longer, because they no longer count as personal data.
Cookies and similar technologies
Small files that help the site remember how it should behave on your visit.
The site uses cookies and similar technologies. Our cookie policy explains what they are, which categories we use, and how you can control them. You can set your browser to refuse cookies, though some site functions may not work as intended.
You can also clear cookies already stored on your device from your browser settings, and choose which categories you accept when the consent prompt appears on your first visit.
Your rights
You have the right to access the personal data we hold about you, to request correction or deletion, to restrict or object to processing, and to request data portability where applicable. You also have the right to lodge a complaint with a supervisory authority.
- Access your data Ask for a copy of what we hold about you, and how it has been used.
- Correct or delete Have wrong details fixed, or ask us to remove what we no longer need.
- Restrict or object Limit how we use your details, or object to a specific use you disagree with.
- Portability Receive the details you gave us in a common, machine-readable format.
- Lodge a complaint Raise the matter with the data protection authority in your country of residence.
To exercise any of these rights, contact us using the details below. We may ask for information to confirm your identity before acting on a request, and we answer within the period the applicable law allows.
Contact us about privacy
For privacy questions or requests, email [email protected] or write to Nordic Vantage Solutions, Raveschoot 22, 9080 Lochristi, Belgium. You can also call 995008194 during working hours, Monday to Friday, 9:00 AM – 6:00 PM.
Where to reach us
- [email protected]
- Phone
- 995008194
- Postal address
- Raveschoot 22, 9080 Lochristi, Belgium
- Working hours
- Monday to Friday, 9:00 AM – 6:00 PM
Questions we get about this policy
Do I have to give my details to read the site?
No. You can read every guide, city page, and business note without sending anything. Personal data reaches us only when you choose to write, call, or submit the contact form.
How quickly do you answer a privacy request?
We confirm receipt first, then work through the request. If we need proof of identity before releasing data, we ask for it in that first reply so nothing sits waiting on our side.
Do you share data with partners or advertisers?
We do not sell personal data. Service providers who host or secure the site may process technical data on our behalf, and they are expected to protect it and use it only for that job.
Can I ask you to delete an old message?
Yes. Send the request from the address you used originally if you can, so we can match it to the record. We delete or anonymize the message and confirm what we did.
Does this policy change over time?
When a practice changes, we update this page and the date-sensitive wording with it. If the change affects how we use data you already sent, we tell you through the contact details we hold.
Read the related policies
This privacy policy sits alongside two shorter documents. The cookie policy covers the technologies stored on your device; the terms of service cover how you may use the guides and information on this site.
Last reviewed 5 November 2026.